Shipping and Returns
Shipping
These items are held in stock and are available to ship out within 24hrs. In most cases, the delivery time varies from 7-15 business days, when items are sent aboard or in peak period, the time will be prolonged according to certain situations, which may be beyond our control, but we are always ready to help you track the delivery information. Tracking # will be provided and usually takes 72 hours to update.
How long will it take for me to receive my item?
| Location | Estimated Shipping Time |
| United States, Canada | 5-10 Business days (May Extend With Holiday Season) |
| Europe, Middle East | 7-15 Business days (May Extend With Holiday Season) |
| Asia, Australia, New Zealand | 7-15 Business days (May Extend With Holiday Season) |
| Mexico, Central America, South America | 7-15 Business days (May Extend With Holiday Season) |
Do you ship worldwide?
Yes, we ship to over 200 countries around the world. However, there are some countries that we are unable to ship to. If you happen to be from one of these countries we will contact you.
How do you deal with customs?
We are not responsible for any fees, such as customs fees once the item has been shipped. By purchasing from our site you consent that one or more of your products may have added customs fees when they arrive at your country.
Return Policy
If you are not satisfied with the purchased item, please contact us ( info@ubands.ca ) first so that we can better solve your problems. Items can be returned simply in 14 days in an unused condition, we will make an exchange or refund once we received the item. Return Shipping Is To Be Paid By The Buyer.
Refunds Policy
Once cancellation or return has successfully been processed you will receive a refund notification.
Your refund will be processed back to the original method of payment within 1 business day.
What shall I do if the item is damaged, broken or not as described?
Please contact us ( info@ubands.ca ) within 7 days of receiving your order if you received an item that is damaged, broken or not as described. Include photographic evidence of the items, as well as your order number and other information and references concerning the package that was delivered. We will do our best to resolve your case as soon as possible.
Quick Contact Us.
You can reach us at info@ubands.ca. Comments and suggestions are always welcome. Replies will be within 24 hours.